Delivery / Returns Policy
Order fulfillment / delivery: When we receive your completed order, with payment received, we will handle your order within 2 working days. For items bought in conjunction with an exhibition - either the exhibited piece, or another numbered piece from the same edition - the item will be available for your own collection from the gallery after the final day of the exhibition. Shipping may be possible under some circumstances, and may be arranged, at further cost by contacting us. For regular orders (pieces not currently exhibited) and depending on the shipping method you have chosen, you may receive notification of a tracking number. You are welcome to correspond with us at any time - contact us - regarding your order.
Returns: At mthStudios we are proud of the artworks we provide. While we try our best to provide our customers with the highest quality products, shipped in appropriate fashion, we recognise that occasionally our customers may not receive our products in perfect condition. Should you be unsatisfied with your order, our policy is that if you return the goods to us at your own cost, we will either reimburse the cost of your original order in full, or replace your order with an equivalent article at our cost, including shipping and handling. When considering to return any goods, please contact us beforehand.